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Inpatients

inpatients

The persistent challenges encountered within inpatient units echo consistently across the nation, characterised by the unfortunate retention of patients on wards even after they have achieved clinical readiness for discharge. These delays are predominantly attributed to operational obstacles that hinder the discharge process.

Prominent among these hurdles are the struggles in securing appropriate accommodations, inadequate funding for ongoing patient care, insufficient collaboration with community teams, and a lack of effective escalation procedures when these barriers become insurmountable within the ward environment. Ultimately, these bottlenecks necessitate the procurement of additional private beds, incurring substantial financial burdens for Trusts—amounting to thousands of pounds per bed night and millions annually.

Meridian’s approach involves collaborating closely with Trusts to proactively address these operational challenges from the outset. Our aim is to ensure these issues are resolved well before a patient attains clinical readiness for discharge. In parallel, we devise a robust and transparent escalation process, facilitating the involvement of senior management at the earliest appropriate juncture.

By optimising the alignment of patient occupancy with their actual need for a bed, and ensuring timely discharge when clinically appropriate, we mitigate the routine reliance on out-of-area placements and external private beds. This not only guarantees the availability of beds when needed but also delivers a significant reduction in costs.

Case Studies: Inpatients

References

Executive Director of Operations
Executive Director of OperationsDeborah Partington
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"The work has proceeded at a pace and been extremely intense. However, I'm happy to report that discharges have increased during the 'Perfect Week' events by 27% against the baseline period and led to an 83% reduction in the overall number of OAPs."
Chief Executive
Chief ExecutiveJames Crichton
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"Your team’s ability to bring insights from other organisations was particularly useful and they provided an element of challenge which we would not have been able to deliver internally. "
Divisional Director
Divisional DirectorTeresa Smith
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"The Trust's team along with the support of Meridian achieved a reduction in the use of Out of Area beds, which if sustained during the winter months will result in a reduction of an average weekly spend of £43,022, compared with the previous year."
Clinical Director
Clinical DirectorDr Toby Sutcliffe
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"The teams developed a systematic way of demonstrating the issues and obstacles that cause delayed discharge for our patients. This helps the ward managers and the discharge team to identify reasons for delayed discharge and consequently the required actions to resolve these issues."
Executive Director Local Partnerships
Executive Director Local PartnershipsPaul Smeeton
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"Adult Mental Health services have achieved; A reduction of 24% average length of stay across the Acute wards, from a base of 50 bed nights to 38.5, which equates to a reduction of over 10,000 bed nights which would have otherwise been required by the discharged patients."
Executive Director Local Partnerships
Executive Director Local PartnershipsPaul Smeeton
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"Physical Health has achieved identified savings of £2.2m within the South, with £1.4m coming from Therapies and £835k within the District Nursing teams. This is against a CIP target of £1.19m. £247,649 has now been cashed as a saving with furth opportunities to be realised going forward."
Chief Executive Officer
Chief Executive OfficerKevan Taylor
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"Working with Meridian has been a very positive experience for the organisation. We have already engaged them on a second piece of work and highly recommend them to other organisations to achieve real results."
Chief Executive
Chief ExecutiveMaria Kane
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"Meridian designed and installed a management control system with our staff, managers and Service Directors which has allowed our managers to more accurately identify the resources needed for the levels of work that their teams have to do."
Interim Chief Executive
Interim Chief ExecutiveAlex Farrell
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"The behaviour changes and tools have been embedded as part of the daily running of our services and ensure that the significant benefits we have already seen will be sustained and progressed."
Group Director, Inpatient Care Group
Group Director, Inpatient Care GroupRussell Patton
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"Their enthusiasm, as well as friendly and open approach resulted in a very good engagement from the staff and it is apparent that the installed systems and processes have become a valuable ass for the wards as well as other departments."
Divisional Director Community Health Services Division
Divisional Director Community Health Services DivisionRachel Bilsborough
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"Within the wards, the teams developed a systematic way of demonstrating the issues and obstacles that causes delayed discharge for outpatients. This helps the ward managers and the discharge team identify reasons for delayed discharge and consequently the required actions to resolve these issues."
Executive Director of Operations
Executive Director of OperationsSue McKenna
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"The Inpatient Service has achieved a reduction in Out of Trust bed usage of 174 bed nights per week, equating to an annualised reduction in spending of £5,241,600. This has been achieved through closure of block contract Out of Trust beds."
Executive Director of Nursing and Operations
Executive Director of Nursing and OperationsGary O'Hare
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"We were impressed with the "personal" factor in Meridian's methodology as well as its effectiveness. We have therefore invited Meridian to conduct a second, much larger scoping piece of work, and we hope to extend our relationship with them into the next implementation stage."
Chief Executive Officer
Chief Executive OfficerSimon Large
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"Meridian helped the Trust teams to achieve the following results for the Trust: 125 days without an Out Of Area (OOA) placement, the longest consecutive period for the Trust since collation of data began in 2012. Prior to the project, the Trust faced 61.8 average weekly OOA bed nights."
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