The persistent challenges encountered within inpatient units echo consistently across the nation, characterised by the unfortunate retention of patients on wards even after they have achieved clinical readiness for discharge. These delays are predominantly attributed to operational obstacles that hinder the discharge process.
Prominent among these hurdles are the struggles in securing appropriate accommodations, inadequate funding for ongoing patient care, insufficient collaboration with community teams, and a lack of effective escalation procedures when these barriers become insurmountable within the ward environment. Ultimately, these bottlenecks necessitate the procurement of additional private beds, incurring substantial financial burdens for Trusts—amounting to thousands of pounds per bed night and millions annually.
Meridian’s approach involves collaborating closely with Trusts to proactively address these operational challenges from the outset. Our aim is to ensure these issues are resolved well before a patient attains clinical readiness for discharge. In parallel, we devise a robust and transparent escalation process, facilitating the involvement of senior management at the earliest appropriate juncture.
By optimising the alignment of patient occupancy with their actual need for a bed, and ensuring timely discharge when clinically appropriate, we mitigate the routine reliance on out-of-area placements and external private beds. This not only guarantees the availability of beds when needed but also delivers a significant reduction in costs.
Case Studies: Inpatients
The analysis identified that discharge dates were not routinely set or known by clinicians in the care pathway. ‘Out of trust’ bed night usage of 31 beds per night on average and variances within the Trust’s control were causing delays to discharge.
The Meridian study identified opportunities within the Working Age Adult and Older Adult Community teams to improve productivity and reduce the average length of stay on the Older Adult inpatient wards.
National guidelines specify 25 hours/week of meaningful activity provided to forensic patients. The management controls did not allow to quantify the activity each patient received and did not track the amount of activity delivered by the MDTs.
The analysis identified a number of key management procedures, either under-utilised or not in place. As a result, the current system showed a lack of control over activity, expectation, and performance.
The system within Community MH Teams and Inpatient MH Wards showed a lack of control over activity, expectation, and performance, resulting in only 21% direct clinical contact in the community and significant lengths of stay.
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